I made my booking a month ago, but when I arrived, other guests had been given my reserved room. Since the hotel was already fully booked, they put me in a conference room instead. It was too late and raining outside, so I had no choice but to stay in that room for the night.
When I contacted a Trip staff member, they understood the situation well and issued me a refund. I’m truly grateful to them. They worked very hard to resolve my issue quickly and efficiently, but unfortunately, I still had no choice but to stay there for the night.
Battugs Bolibayar
商務出差
特惠標間
入住於2025年10月
3.2
評價於:2025年10月13日
Cleaning hotel rooms much beter. I came a few times, allways same not enough cleaning
Mongolian traveler ren
家庭出遊
特惠標間
入住於2025年07月
4.0
評價於:2025年07月18日
Location is good for merchant who wants to buy goods from market, it is just next to it. Breakfast was good and hearty. One problem is the air conditioner is not working properly so during July heat it is difficult to sleep. Weather was so hot so I felt discomfort due to the air-conditioning problem.
I made my booking a month ago, but when I arrived, other guests had been given my reserved room. Since the hotel was already fully booked, they put me in a conference room instead. It was too late and raining outside, so I had no choice but to stay in that room for the night.
When I contacted a Trip staff member, they understood the situation well and issued me a refund. I’m truly grateful to them. They worked very hard to resolve my issue quickly and efficiently, but unfortunately, I still had no choice but to stay there for the night.
Battugs Bolibayar
商務出差 特惠標間
入住於2025年10月
3.2
評價於:2025年10月13日
Cleaning hotel rooms much beter. I came a few times, allways same not enough cleaning
Mongolian traveler ren
家庭出遊 特惠標間
入住於2025年07月
4.0
評價於:2025年07月18日
Location is good for merchant who wants to buy goods from market, it is just next to it. Breakfast was good and hearty. One problem is the air conditioner is not working properly so during July heat it is difficult to sleep. Weather was so hot so I felt discomfort due to the air-conditioning problem.
Piaoliuqiang
獨自出遊
商務大床間
入住於2025年08月
Lianabb_
夫妻/情侶出遊
特惠標間
入住於2025年08月
Battugs Bolibayar
商務出差
特惠標間
入住於2025年10月
Mongolian traveler ren
家庭出遊
特惠標間
入住於2025年07月
M38465****
其他
商務標間
入住於2025年08月
Tianzhijiaozi
商務出差
特惠標間
入住於2025年06月
118132****
好友出遊
特惠標間
入住於2025年08月
M259125****
其他
商務大床間
入住於2025年10月
Lily_yan
夫妻/情侶出遊
商務標間
入住於2025年08月
M243573****
好友出遊
商務標間
入住於2025年07月
Piaoliuqiang
獨自出遊 商務大床間
入住於2025年08月
Lianabb_
夫妻/情侶出遊 特惠標間
入住於2025年08月
Battugs Bolibayar
商務出差 特惠標間
入住於2025年10月
Mongolian traveler ren
家庭出遊 特惠標間
入住於2025年07月
M38465****
其他 商務標間
入住於2025年08月
Tianzhijiaozi
商務出差 特惠標間
入住於2025年06月
118132****
好友出遊 特惠標間
入住於2025年08月
M259125****
其他 商務大床間
入住於2025年10月
Lily_yan
夫妻/情侶出遊 商務標間
入住於2025年08月
M243573****
好友出遊 商務標間
入住於2025年07月